At Mazza Tours, our commitment is to provide unmatched value and quality for our valued customers. Our transparent pricing already includes local taxes, ensuring no hidden charges or additional payment processing fees. We regularly update our prices to guarantee our customers always enjoy the best available deal.

We are so confident that you'll receive the best value with us that we proudly offer a Mazza Tours Best Price Guarantee.

Here's how it works:

• Our Best Price Guarantee covers our coach tours both within and outside of London (in the same currency) and excludes hop-on-hop-off services.
• If you discover a lower price, retain proof and request a refund of the price difference along with your evidence.
• Submit your refund request within 72 hours of booking, and we will promptly refund the difference.

How to Request a Refund from Mazza Tours:

• Save proof of the lower rate.
• Send an email to bpg@mazzatours.uk with your name, Mazza Tours booking reference number or ticket reference number, home address, and proof of the lower price.
• Or mail your request to:

Customer Service Representative
Mazza Tours
Rays House, North Circular Road
London
NW10 7PX

Mazza Tours Best Price Guarantee Terms and Conditions:

• Applicable only to customers who made a purchase through www.mazzatours.uk, with a minimum spend of £25.00 (or equivalent in your local currency).
• Excludes attraction, show, concert, and event tickets from the Best Price Guarantee.
• Retail and prepaid rates do not cover discounts from third-party organizations; only retail rates available to the general public qualify.
• Mazza Tours reserves the right to verify details of the lower price and retains the sole discretion for all refund decisions.
• Refunds will be processed to the original payment card, with a limit of one 'Best Price Guarantee' refund per tour or activity purchased.